My latest order a 40x40 inch frame has an imperfection on it! I’m so disappointed. I need to hang my solo exhibition on March 28 so there isn’t time for a replacement
Ruth M., | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | pleased We are so pleased with our art and our experience. After ordering several plaque mounted prints, they arrived damaged and we were very impressed by the professional and caring way the issue was resolved. Lots of email communication to keep us in the loop with the damage claim - the shipping company responsible for the damage. KeenArtMedia went above and beyond to make sure our replacement art arrived safe and sound. Not only is their work beautiful but the customer service is superior too.
Denaige M., Calgary | She loves the finished product I just wanted to say that I received the revised canvas print of the collage yesterday and it looks incredible! My girlfriend loves the finished product. Thank-you so much for all your help and your amazing customer service. The amount of appreciation for an individual customer's needs that you have is simply astounding. I will definitely be a returning customer for future printing needs.
Rich, |